Security

What does KELY do with the information collected? 
When making a donation by credit card, we need your contact information so that the card can be processed. Providing any other personal  information is optional. Your credit card information is held by Stripe, a secure payment processing company, solely for the purpose of processing the donation. This information is not held by KELY at any time. After you have made the donation we may send you updates about our work. And if at any time you do not wish to hear from us again, you can simply say so! We always provide our full contact details on correspondence so that you can easily get in touch. 

Who is Stripe?
KELY uses the secure payment processing system Stripe to handle online donations because we believe it gives our supporters the best security. The Stripe website is at Stripe.com

How do I know that my credit card details are safe?
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe makes use of best-in-class security tools and practices to maintain a high level of security.

During payment a secure link is set up between your browser and Stripe and an encryption code is requested and received. This then protects the information and transaction details before leaving the KELY donation page for processing by Stripe. More about the level of security at Stripe can be found here.

Is my contribution eligible for tax relief?
With a receipt, donations of HK$100 and over are tax deductible in Hong Kong. Contributions via this website are made to KELY and may not be eligible for tax relief in countries other than Hong Kong. 

Will I receive a receipt for the donation I make to KELY through this website? 
Yes. Donations of HK$100 and over are eligible for a receipt. Please indicate clearly your name, postal address and opt-in for a receipt in the online donation form. If you have any other questions about making a donation to KELY, you can email us at contact@kely.org

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