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Project Connect is a Mental Health Youth Referral Service for Youth. We accompany and support young people in their help-seeking journey. Every youth has a unique experience and perception of seeking help. Through educating and assigning, KELY staff listen to a youth’s conditions and needs with empathy and care; we hope to move them closer in reaching out for formal help. When a youth is ready to seek help and with consent, KELY staff can refer them to partnering organizations in Hong Kong for comprehensive counselling support.
Project Target Audience
Teenagers in Hong Kong (aged 14-24 years old)
Monday - Friday 9am - 6pm, Except Public Holidays.
Project Service Flow
A youth can reach out to Project Connect through calls, emails and messages through different social media platforms. They can also approach any of our staff who host talks and workshops at their schools. Once an inquiry is made, KELY staff will respond to their concerns and listen to their needs. We answer questions, provide information and conduct initial assessment to support youth in their help-seeking journey. When they are ready to be referred to professionals, we connect them to our service partners which provide counselling services in Hong Kong with their consent. KELY’s support does not stop once referrals are made. After 2-3 weeks, we will check in with the youth for follow up and further encourage them to continue their progress in help-seeking. If needed, KELY can offer a re-match until the youth is getting the support they need.